Black Lives Matter 1st July

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Black Lives Matter!

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Turning Clothes into Food

Thank you for all the clothes you have donated, and a special thanks to the volunteers who helped sort the clothes ready to be sent to the recyclers as soon as they re-open. We managed to raise £600, which will go directly to buying food for people in need.

If YOU have an idea to raise money for the St Ann’s food bank, we’d love to hear about it. Don’t forget to send us photos. So far we have had an appeal to swap the cost of your commute for a donation; indoor mountain climbing and and socially distanced street disco. Your creativity is making a real difference and allowing us to keep the food parcels going out to all those in need.

We’d also like to say a big thank you to the team of volunteers from Dusk til Dawn, who have been working tirelessly to deliver the food door to door and helping people stay safe at home.


Every week we get donations from a whole range of organisations and individuals. Every packet pasta, tin of beans and pot of noodles is appreciated. Together it all adds up, as our hard working food-bank team can testify (since they have to carry it all and are developing arms of steel!)

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Climbing Mountains for our Food Bank

A short interview with Rory Mountford Lisle who is raising money for the St Ann’s and Sneinton food bank this weekend.


What are you going to do exactly?
I am going to walk up my stairs 264 times, which is 3650 ft, the equivalent of Mount Snowdon. I’m really excited and looking forward to it though.

What inspired you to raise money for a food bank?
I heard of the food bank through my parents jobs. I thought it was incredible straight away. It needs some strong donations to keep going so I knew I wanted to do something.

Have you climbed Snowden before? What was it like?
I have climbed Snowdon before, all the way to the top and it was a struggle. But that was three years ago so I think I’ll get through it. The real thing is a bit more beautiful than my staircase.

It sounds pretty tiring, who will help motivate you if the going gets tough?
My parents have been supporting me the whole way until now and I’m sure they’ll stick with me. Also, some of my friends have decided to do some of it with me through a video call.

Do you have any Kendal Mint Cake to keep you going or are you more of a flapjack person?
I’m more of a flapjack kind of person as I have never really liked Kendal Mint Cake. I’m sure I’ll have some sort of healthy breakfast to pump me up though.

If someone from the government reads about what you are doing, do you have any message you would like to give them?
I would like the government to make sure every family has enough money to keep safe and eat well, especially through this period. No child should go hungry in 2020.

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You clap for me now

clap for me now

A video featuring UK residents and people of foreign heritage reciting an anti-racist poem has highlighted the crucial role immigrant workers are playing in the Covid-19 outbreak. You can watch it here.


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A message of thanks from Debbie

A short video message from our manager, from Debbie Webster, can be found on our Facebook page. Unfortunately our website isn’t swanky enough to host videos.


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A thank you from Cllr Chantal Lee

“I just wanted to send a heartfelt Thank You and Well Done to you, and your teams, for all you are doing during these testing times. Not just as a councillor, but as a St Ann’s resident and mum. Please do pass on my huge appreciation to your workmates, you’re the beating hearts of our community and city, and I know you’ll do all you can, for as long as you safely can.” Cllr Chantal Lee


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Phones non-stop as pets step in to “help” our hardworking advice workers

Our centre is shut and we are all missing Karen’s delicious cooking at The Swirling Teaspoon community cafe. However, this isn’t stopping our staff from continuing working hard to support our local community.

food bank

This photo shows Rachel, Jo and Karen sorting out donations for the food bank, which is seeing a steady increase in demand during this difficult time. We are very thankful for all the support that is helping us meet rising level of need.

Lisa’s phone has been fielding calls from the public, triaging calls to the correct advisor. She really is as friendly as she looks, so don’t hesitate to contact us if you need any support (details can be found here).


Each morning, the lovely Sally braves the queue for the local Post Office collection office for paperwork needed to help clients. Then, the wonderful Parveen and Denise scan all the post and email it to our advice staff, who are working hard from home. Collections of shredded paper are on hold so it looks like we might be able to start up a soft play centre for hamsters before this is over!

shredded paper

Even the pets have stepped in to “help” during this difficult time, by making sure our desks remain warm the minute we leave our work stations.

Nylar 1

Steph’s dog Izzy remains unimpressed by her tireless efforts to coordinate donations from across the city and beyond – since the food is going direct to the centre and she is not getting any of it!


Stay tuned for more updates coming soon. Bye for now from your temporary web editor, Annie and my little helper



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St Ann’s Advice Centre joins forces with 80 other organisations to call on the Government to End the Debt Trap

#COVIDー19 risks pushing millions more families into problem debt. With 80 other orgs we’re calling for urgent action: freeze on debt payments (interest-free), help with rent & bills, write-off Council Tax & benefit debt

#Coronavirus #EndTheDebtTrap

See the full letter here:



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Corona Virus Update

In line with the government guidance we have come to the decision to close the centre. We apologise for any inconvenience caused.

We will ensure that everyone that needs advice will get it, using phone, email and post.

If you need General/Benefit advice please call 0115 9506867 or

for Debt call 0115 9081530.

If the line is busy, please leave your name, address and contact number and somebody will call you back ASAP

Food Bank

The food bank is still operating but we will be delivering parcels to people’s homes for safety reasons. Due to limited resources, currently we can only offer food to clients who have no funds but we are cooperating with Nottingham City Council and other food banks. If you need to access help for yourself or someone else, please read this page for guidance.

Urgent appeal for donations

We are in need of donations to enable us to continue to support  individuals during this difficult period.

corona virus deliveries

Donating through our justgiving webpage is simple, fast, and totally secure.  Your details will also never be sent on to a third party. We are using donations to buy much needed food and other essential items to keep up with rising demand.

We will receive your donation immediately and GiftAid is automatically reclaimed if you are a UK taxpayer, saving us time and money.  Please consider this as the best way of making one-off donations.

Donate with JustGiving

If you would prefer to donate food and other essentials directly…

Below is a list of non – perishable items that will help us. Fresh fruit and vegetables will also be gratefully accepted.

Donations of food and other essentials can be dropped off at Chase Neighbourhood Centre Monday to Friday between 9am-3pm and Saturdays between 11-12am

Please ring the doorbell and then leave your donation outside. We are unable to collect at this time due to limited staff. If it is a bulk collection please call us on 07979159095.


Text the word FOOD31 followed by either £1, £2, £3, £4, £5 or £10 to 70070

e.g ‘FOOD31 £3’ to 70070 to donate by texting from your mobile phone! Simple.


Just download and print out the standing order form, fill it in, and send it to us  FAO: Manager, St. Anns Advice Group, Chase Neighbourhood Centre, Robin Hood Chase, Nottingham. NG3 4EZ (or pop it into your bank).


If you don’t mind being on our mailing list please can give us your email address too (this saves us postage costs).

Thank you for your support!

We are accepting:

Rice Long Life Milk
Pasta Sugar
Couscous Tea Bags
Flour Cereals
Lentils Salt / Pepper
Baked Beans Packet Soups
Tinned Foods Packet Noodles
Chick Peas Cooking Oil
Kidney Beans Sauces / Spices
Shampoo Soap
Toilet Rolls Fabric Softener
Female Hygiene Products

Washing Up Liquid & Powder

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