Other Projects

MONEY SORTED IN D2N2

Money Sorted is for unemployed people experiencing financial difficulties and worries who would like some support. A Personal Navigator will support you to improve skills, knowledge and confidence with different money issues. They can also support with job search and moving into education or training.

Contact details – 0115 9081534 or email info@moneysortedind2n2.org

website – Money Sorted in D2N2

This project is funded by the European Social Fund and National Lottery Community Fund

WELL FOR WORK

Contact – Annette Haywood – annette.haywood@stannsadvice.org.uk or

Sheila Jones – 07443 268832 sheila.jones@sophieyoungstannsadviceorguk

REFERRAL FORM FOR HELP TOWARD YOUR FUEL COST

Please complete the referral form below by copying and pasting it onto a word document if you need help with your gas & electric cost. Once completed please email fueldebt@stannsadvice.org.uk to submit to our team.

Emergency Utility Credit Voucher 2022

If you have any questions, you can contact us via email

Criteria for Voucher

Client’s Personal Details
Title Full Name   
DOB Tel No     NINO 
Email Referring Agency/ Worker dealing       
NCH Tenant  YES       NOIf NCH tenant, name of officer dealing?     Ethnic origin 
Address     Benefits Claiming:     Employed: YES                             NO
Fuel Supplier This must be completed  ELECTRIC:   GAS:
 Homeowner?   YES         NO  Private Rented?   YES    NO  Housing Association?    YES               NO  Council Rented?   YES             NONumber of bedrooms:                
Who else lives in the property? (please state names, relationships, and dates of birth where possible)Number of adults (over the age 16)    Number of children (under the age 16)  
Warm Home Discount I have explained to the client that financial assistance in the form of EUC vouchers are only available to households/individuals not in receipt of any other form of Warm Home Discount (WHD) rebate (core or broader group). Clients should neither be in receipt of a WHD rebate, nor be intending to apply for WHD rebate. This is due to the Ofgem WHD regulation that an eligible person can only receive one form of WHD assistance in any scheme year.  
Has client received the £140 Warm Home Discount in the last 12 months? 
Is the client eligible to receive the Warm Home Discount from their supplier in the next 12 months? Please note that criteria vary from one energy company to the next and some do not offer WHD at all 
Reason for Applying
Low income  Sudden Loss of IncomeUnexpected Priority Bill    
Long term Severe Sickness     YES       NO  Serious & Enduring Physical Condition   YES         NO  Terminal Illness       YES         NOSerious Mental Health Problem     YES         NOMental Health Problem at Risk of Exacerbation       YES             NO
Notes/Comments: (A brief description of circumstances/hardship)    

MUST BE COMPLETED

How the client wishes to receive their code
TEXTIN PERSONSMART METER
EMAILBY POST 

Customer Declarations

This form MUST be completed by a person authorised and MUST NOT be submitted until the points below are confirmed with the client and ticked where appropriate. Failure by the client to provide confirmation in relation to certain points will mean the application cannot proceed.

Questions 1 – 3 are mandatory in order to process the fuel voucher application.

1. By submitting this form, you confirm the following:*

I have explained to the client and the client has confirmed that:
a) the information they have provided is accurate and that they have a gas or electric pre-payment meter or both;
b) they will use the Fuel Voucher for their own personal use i.e. in their household only;
c) they understand that their personal data is being collected in order to process their application for a Fuel Voucher;
d) they understand that where consent is provided to British Gas and relevant third parties today for processing their personal data, this is the legal basis on which that personal data will be processed; and
e) if they have provided inaccurate information the voucher application may not be processed.

2. By submitting this form, you confirm the following:*

I have explained to the client and the client has given their permission for their details to be shared with British Gas and its third party service providers appointed to administer the Fuel Voucher scheme in keeping with its rules. This data will be retained for a 2 year period.

3. By submitting this form, you confirm the following:*

I have explained to the client and the client has given their permission for their details to be shared with British Gas to check the electricity and gas industry databases that the household applying for a Fuel Voucher has a pre-payment meter.

IMPORTANT: Make sure that the client understands that questions 4, 5 & 6 below are optional and in no way affect the Fuel Voucher being issued. Explain that the client can agree to any, none or all of statements below. If you believe the client to be in a vulnerable state and unable to make a rational decision about Q4, Q5 & Q6 then leave them blank.

4. By submitting this form, you confirm the following:

I have explained to the client and the client has given their permission for their details to be shared with British Gas and third parties operating on British Gas’s behalf for future contact, in relation to British Gas’s schemes that may be able to provide the client with longer term energy related benefits.

5. By submitting the form, you confirm the following:

I have explained to the client and the client has given their permission for their details to be shared with British Gas and third parties operating on British Gas’s behalf for such parties to contact them in relation to the client being a case study for media activity.

6. By submitting the form, you confirm the following:

The client has given their permission for their details to be shared with British Gas and third parties operating on British Gas’s behalf for contact in relation to research purposes in connection with the client’s use of the Fuel Voucher.

7. By submitting the form, you confirm the following:

I have explained to the client that financial assistance in the form of EUC vouchers are only available to households/individuals not in receipt of any other form of Warm Home Discount (WHD) rebate (core or broader group). Clients should neither be in receipt of a WHD rebate, nor be intending to apply for WHD rebate. This is due to the Ofgem WHD regulation that an eligible person can only receive one form of WHD assistance in any scheme year.